Скоріше за все, ця вакансія закрита, бо вже зробила чиїсь понеділки щасливими.
Але не засмучуйтесь — у нас є що вам запропонувати!
Подивіться інші відкриті можливості на сайті.
We’re seeking a highly productive, positive, and self-motivated individual who is passionate about helping people solve their problems. This is a full-time remote position that includes working in the CDT time zone.
Requirements:
Advanced level of English.
Writing and verbal communication skills are essential.
Proven organization and scheduling skills.
The candidate should possess a strong ability to negotiate various pricing options.
Previous successful experience in customer relations/customer support.
Proactive thinker and a team player.
Proven self-starter who can identify new opportunities or test new strategies.
Responsibilities:
Communicating with clients and processing the orders – Process all customer inquiries via phone (JustCall, Zoom), email, or live chat on a website (Intercom).
– Process the orders (provide a quote, calculate the turnaround time, update order statuses, issue invoices, negotiate the prices, process revision requests).
– Entering and updating customer information in the client database.
– Consult regularly with clients to fully understand their needs and actively solve pain points.
– Resolve client issues in partnership with Product Photographer and Retoucher.
– Establish a trusted/strategic relationship with each client.
Scheduling This is the most important part of the job. The Customer Relationship Manager must decide on the best use of each day’s time to maximize profit, productivity, and make sure all orders are delivered on time!
Invoicing and Tracking The Client Relationship Manager will be responsible for setting up client accounts, invoicing, tracking progress, and making sure the invoices are paid in full and the order will be delivered on time.
E-commerce doesn't exist without product photos.
Squareshot is a tech-enabled product photography service with studios in New York, Los Angeles, and Austin.
We have disrupted the market of old photo studios, where traditions of hourly/daily rates and outdated processes negatively impact the production experience for consumer brands.
На жаль, ця компанія ще не має повного профілю на Happy Monday
Якщо ви помітили у описі вакансії на нашому сайті дискримінаційні та інші недоречні формулювання, отримали підозрілу відповідь від роботодавця, маєте негативний досвід взаємодії з ним, сумніваєтеся в існуванні такої компанії/вакансії тощо — повідомте нам про це, заповнивши форму нижче.
Нам важливо знати, якщо якась вакансія не відповідає нашим цінностям.
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