IT, Tech & Innovations Assistant
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Summary of Position:
The America House IT, Tech & Innovations Assistant is responsible for supporting tech logistics for America House events including sound, light, film screening, event recordings and live streaming, presentations, managing online events, general sound engineering, working with synchronized translation equipment. Specific duties include, but are not limited to, the following:
Description of Responsibilities:
- Maintain tech equipment, such as macOS/Windows computers, tablets, office printers, 3D printers, Makerspace equipment etc.;
- Maintain sound equipment: professional amplifiers, sound mixers, microphones, speakers, etc.;
- Assist visitors with using IT equipment and provide tech support when needed;
- Monitor the use of AH tech equipment, maintain equipment usage booking system, clean/disinfect equipment after public use;
- Provide tech assistance to AH staff, including software updates, PCs and Macs management, file sharing management;
- Assist with maintaining the AH Membership System and database;
- Lead trainings and demonstrations of AH technology;
- Help with Maker Space activities and answer visitor questions;
- Assist with data collection and analysis and reporting;
- Operate with online communication tools, streaming tools and tools for virtual programming;
- Research new tech tools, platforms, and trends and support IT development at America House;
- Other duties as assigned.
Qualifications:
- Bachelor’s degree;
- Excellent English, Ukrainian, and Russian;
- Strong intercultural and communications skills;
- Reliable team player;
- Demonstrated customer-service orientation, skilled at handling multiple tasks and able to maintain a calm, friendly demeanor under stressful situations;
- Familiarity with Word, Excel, PowerPoint, Photoshop, and other related graphic media applications is an advantage;
- Experience working with social media and/or operating audio/video tech equipment is an advantage;
- Working with distant learning or online communication tools is an advantage;
- Experience studying in the United States or holding an ECA alumnus/a status is an advantage.
To Apply:
Please send your cover letter and resume as an attachment in an email with “America House IT, Tech & Innovations Assistant” in the subject line to email. Only complete applications will be considered. No telephone inquiries will be accepted. Application Deadline: June 8, 2020. Applications will be reviewed on a rolling basis. Only applicants selected for interviews will be contacted.