Lead UX/UI Designer at SoftServe

WE ARE

The SoftServe Design is the ‘best in breed’ team of experts that focus on research, strategy, and product/service design, rising to the most complicated challenges of our customers all over the world. We are the home for all designers across SoftServe as a ‘Center of Excellence’ for design talent, operations, processes, and tools.

We are a global team of 100+ design thinkers and makers who care about designing the right way. As a part of the Global Design Office team, you will get a chance to be a part of it!

Our clients are global and so are we. We expect that you are completely fluent in working with distributed teams. When safe to do so, it is expected that you are willing and able to travel to client locations, domestic and international, for engagements and discoveries, as well as to Eastern Europe for our annual summer design conference.

YOU ARE

• Showing 12-15+ years of relevant industry experience, demonstrated experience engaging clients, selling design services to clients and leading multiple cross-discipline teams
• Advanced in using Design Thinking methods
• Bringing significant consultancy or agency experience; you understand the strategic nature of design, and you have a number of years of leadership or managerial experience
• Having a history of tackling and solving complex business challenges and a strong bias to help find truths and challenge orthodoxies
• Accustomed to leading and working collaboratively with customers and cross-functional team members including engineering, product management, and user research
• A master of service design and product design and on the strategic business value of design
• A holder of strong strategic, analytical and problem-solving skills that balance with creative design approaches
• Possessing high dexterity in speed and quality with the tools of your trade
• Guiding the project and act as a liaison with the account counterpart and the client to ensure all business needs and expectations are being met
• Ready for business trips in the post-quarantine era (up to 50% of working time)

YOU WANT TO WORK WITH

Leading cross-functional teams through successful discoveries towards solutions for clients, including

• Managing at least one account and overrising quality and output of all projects within that account
• Establishing and leading client and account relationships for successful account growth
• Presenting offering and services to potential clients
• Co-owning client and partner relationships, demonstrating empathy, and helping to join the dots
• Influencing profitability of the design team and design-led offering on projects
• Helping to build the business through cultivating key client relationships and selling-in strategic design related work
• Presenting new thinking and insights at conferences as a SoftServe thought leader
• A team where you are curious, comfortable with, and actively engaged in a very tight global community of thinkers, doers, and dreamers from the US, the UK, Nordics, Bulgaria, Germany, Poland, Ukraine, and beyond all of whom contribute to our collective culture

TOGETHER WE WILL

• Work side by side with a world-class, globally distributed team of 100+ designers
• Get exceptional professional development on innovation projects
• Propose and implement your own ideas and solutions
• Be a part of our Global Design Team and its global community
• Participate in different internal events, workshops, knowledge sessions, etc.

SoftServe