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About Mercy Corps
Mercy Corps is a leading global organization powered by the belief that a better world is possible. In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions into action — helping people triumph over adversity and build stronger communities from within. Now, and for the future.
Program / Department Summary
Mercy Corps has been responding in Ukraine since the start of the full-scale war in February 2022. The team is providing emergency assistance to refugees in neighboring countries and people displaced inside Ukraine so they can meet their basic survival needs. We also fund local organizations that know their community best and are working quickly to address their most urgent needs.
Building on the successes and lessons learned in the first two years of implementing Locally led, Inclusive and Versatile Emergency Support to Conflict Affected Populations in Ukraine program (LIVES ), under LIVES 3.0 Mercy Corps will continue to work with CSO partners to deliver a comprehensive package of emergency assistance to the most vulnerable conflict-affected individuals and communities in Ukraine. With a focus on reaching those most in need in frontline, recently de-occupied or hard-to-reach areas, Mercy Corps and our local partners aim to reach over 60,000 individuals with emergency cash and other humanitarian aid. Another principal objective of LIVES 3.0 is to support local partners with the resources they need to grow their knowledge of, leadership in, and capacity to deliver the humanitarian response. The overall outcome is “The most vulnerable conflict-affected Ukrainians are enabled to meet their basic needs through rapid, localized and appropriate humanitarian assistance, delivered in a gender, age, and ability responsive way.”
General Position Summary
Mercy Corps requires a strong Deputy Program Manager to support with ensuring the efficient and effective implementation of the LIVES 3.0 program in Ukraine. The Deputy Program Manager will work with the LIVES 3.0 Program Manager to coordinate amongst teams and ensure appropriate systems and support mechanisms are in place to track, analyze and report on results.
Essential Job ResponsibilitiesProgram Management
Team Management
Influence and Representation
Risk Management and Security
Supervisory Responsibility: Senior Program officer and/or Program CoordinatorAccountability
Accountability to Participants and Stakeholders
Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.
Minimum Qualification & Transferable Skills
Success Factors
The successful Deputy Program Manager – LIVES 3.0 will combine exceptional management skills and experience in running emergency programs. Prioritizing, problem solving, ability to seize opportunities, attention to detail and strategic vision are essential. A demonstrated ability to work quickly, accurately, meet deadlines, and process information in support of changing program activities is necessary. S/he will also have proven experience with cross-cultural teams and capacity building. The staff member will have a strong commitment to teamwork and accountability, and thrive in an evolving and changing environment while taking care of self and others.
Ongoing Learning
In support of our belief that learning organizations are more effective, efficient, and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development
Diversity, Equity & Inclusion
Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.
We recognize that diversity and inclusion is a journey, and we are committed to learning, listening, and evolving to become more diverse, equitable and inclusive than we are today.
Equal Employment Opportunity
Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.
We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination based on race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.
Safeguarding & Ethics
Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct eLearning courses upon hire and on an annual basis.
Benefits
Mercy Corps is offering competitive 25 Benefits Packages (10 law statutory and 15 market competitive), including but not limited to the relocation, transportation, phone allowances, remote and flexible working modality, duty of care, well-being support, 24/7 free resilience consultations in addition to a salary offer. Team positive working environment in a well-established and growing international humanitarian organization with career development opportunities through our global talent development platform.
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