Campaign Manager, Customer Success (Remote) at Talkable

Join the Talkable team and help us to make our referral programs even better!

Talkable is the leading referral marketing platform, helping e-commerce businesses acquire new customers and increase sales through powerful Refer-a-Friend campaigns. Our mission is to spread innovation and help great companies grow. Talkable is changing the way e-commerce companies acquire and retain customers, through one of the most powerful marketing tools – referrals. The company builds refer-a-friend programs that allow businesses to acquire new customers through the endorsement of their friends and family, shared via email, SMS, and other social channels.

We are looking for one more cool person to join our Campaign Management Team. You’ll be responsible for running referral campaigns for our customers such as Cult Beauty, TOMS, Stadium Goods, American Eagle, Tarte Cosmetics, Intel etc., and will communicate with them on a daily basis.

We offer:

• Work in American product IT-company, the leading referral marketing platform. You will work with cool Worldwide brands from all over the world. Our portfolio has more than 120 well-known companies.
• Enjoy the culture of total transparency. At Talkable everyone knows company goals, revenue, and progress across all departments.
• Make your voice to be heard. Everyone is open to ideas and feedback at Talkable.
• Surround yourself with really talented peers.
• Learn something every day. English lessons, books, paid online courses are only a small part of the list.
• Be well-paid and become a part of the generous stock, unlimited paid vacations and sick-leaves policies, flexible working hours.

Responsibilities:

• You will create marketing strategies for Talkable clients together with our US Customer Success Team.
• You will own the execution and optimization of referral marketing campaigns.
• You will combine data analysis and client feedback to configure, operate, and optimize campaigns to meet client objectives.
• You will also provide valuable feedback to clients about campaign performance and optimization.
• You will communicate and collaborate with internal teams to help define features to improve Talkable platform.

Our main requirements:

• Upper-Intermediate English (written and spoken).
• 1-3 years of experience in the Account Management role or any other role within the Customer Success.
• Excellent client-orientation and analytical skills.
• Masterful ability to deal with a large number of tasks at a time.
• Ability to work at late hours (Kyiv time):
  – Mon, Fri: from 1 pm to 10 pm
  – Tue, Wed, Thu: from 3 pm till 12 am.

Will be a plus:

• Experience in Online Marketing.
• Experience with HTML, CSS.

Talkable