Customer Success Manager (German speaking) at Jooble

Jooble is a remote-first company. We believe that talented people can create cool projects no matter where they are. Yet if you like to work from the office — for all employees we have created closed corporate workspaces in Kyiv, Uzhgorod, and Lutsk that are free to be used anytime.

Our purpose — Help people all over the world find their dream jobs!

Main responsibilities:

• development of long-term and mutually beneficial relationships with customers;
• assistance in the development of the client’s project — analysis, creation of the development strategy, selection of the most effective tools;
• helping every client to get the best results while working with the platform, analyzing their needs based on profiles (business specifics, roles, goals and expectations) and research;
• consulting clients on the use of our services;
• generating ideas and finding solutions individually for every client, which will bring the best results.

Qualifications:

• experience in building effective communication, negotiating with clients / partners / users from 1 year;
• level of the German language proficiency not lower than Upper Intermediate;
• independence, well-developed communication skills;
• listening skills, presentation and counseling skills;
• empathy and enjoyment of helping people.
• basic understanding of PPC advertising products
• experience of making decisions based on numbers

Why Jooble?

• You are free to choose the location of your workspace: you may work from home or in one of the most comfortable and modern corporate workspaces in Kyiv, Uzhgorod, or Lutsk, or you may combine.
• Our headquarters is located near the Taras Shevchenko metro station, works 24/7, equipped with lots of meeting rooms, has its own winter garden, kitchen, bar, gym, and much more.
• The 8-hours working day, the beginning time of which you may choose on your own.
• We supply you with all the necessary equipment for a comfortable working experience.
• We cover 50% of the cost of training, courses, webinars, etc.
• We cover 50% of the cost of any language courses.
• 20 vacation days + 4 additional days to your vacation per year.
• 4 sick days per year without the need for sick leaves.
• Regular online and offline events to maintain team spirit.
• Many interesting group classes in the office in Kyiv — yoga, stretching, salsa, and martial art.
• Сorporate library with unlimited access to free book orders.

If in the job description you see yourself and eagerly want to become a member of our team, please send us your CV and our recruiter will reach you.

While you are waiting — you may read how our team works: http://hiring.jooble.org/

Watch an interesting video about the work in Jooble: https://www.youtube.com/watch?v=mCqDDLt_oDk&t=40s

More on our Instagram page: https://www.instagram.com/jooblelife/

Full time / Повна зайнятість Jooble