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Becoming a Customer Support Representative at Livingston Research is becoming a part of the super-community where you can not only work a job and get a salary but develop professionally as well as personally, obtain skills and embrace vital life principles that will change you forever.
Our ideal candidate:
- Has excellent communication skills;
- Has advanced written and spoken English;
- Is able to work night shifts (at least 2 per week — from 11 pm till 7 am) to cover our Western Markets;
- Understands what customer experience is all about 😉
- Has a desire to learn and develop;
It would be a plus if
- You have experience working with native English speakers;
- You participated in international exchange programs (e.g. FLEX, Erasmus, etc).
As a Customer Support Representative you will be:
- Interacting with existing customers via text message interface;
- Advising on the order procedures;
- Providing assistance with the web interface;
- Handling various complaints and issues;
- Cooperating with other teams to make sure that client is taken care of;
- You will NOT be cold calling. You will NOT be making phone calls at all.
For your hard work and commitment we offer:
- Flexible schedule that allows you to combine work with whatever it is you need to combine it with (university, courses, hobbies etc.)
- Competitive salary paid in US dollars ($650+, based on hourly rates and performance bonuses);
- Personal performance bonuses — your bonus amount depends solely on you
- Friendly, professional and ambitious team with skillful Teamleaders and inspiring colleagues
- Corporate outings and team-building activities several times a year;
- Comfortable office in the heart of Kyiv (5-7 mins walking distance from Universitet or Zoloti Vorota metro stations) with all the essentials you need when working (unlimited coffee/tea, snacks and fruits, pizza Tuesdays etc.)
- Opportunity to build a career and gain an experience that will serve you in a long-term perspective;
- Non-monetary perks for outstanding performance, holidays celebrations etc.
- Bonuses for referring friends (referral program).
Ready to supercharge your career? Apply now!