Скоріше за все, ця вакансія закрита, бо вже зробила чиїсь понеділки щасливими.
Але не засмучуйтесь — у нас є що вам запропонувати!
Подивіться інші відкриті можливості на сайті.
Solid understanding of desktop level connectivity and networking issues (LAN, WiFi, client VPN)
Technical knowledge of variety of desktop/laptop hardware (Dell, Apple, MS, Lenovo)
Desktop imaging & patching
IT Asset management & inventory
Strong interpersonal skills; service orientation
Excellent analysis, critical thinking and problem-solving skills with great attention to detail and a methodical work style
YOUR RESPONSIBILITIES
Receive and respond to incoming calls and e-mails regarding PC, Server, Network, Software or hardware problems
Take ownership of regional tickets within the team and troubleshoot issue or service request through to completion
Ensuring all tickets are categorized correctly and the work log to contain a high standard of troubleshooting steps
Assist end users by diagnosing and troubleshooting software and hardware issues, setting user expectations accordingly
Quickly identify incidents that require escalation and follow outlined procedures
Create, manage and modify end user credentials across multiple platforms including (Active Directory, Google, etc….)
Accurately document instances of hardware failure, repair, installation, and removal.
Maintain an inventory of all IT Assets (hardware/software/peripherals)
Update stale troubleshooting processes and workflows
New hire setups and terminations
Desktop moves
End user desktop patch management
Video Conferencing Meeting room support
Identify opportunities for service improvements and provide feedback to management
WHAT WE OFFER
Fun, fast-paced work environment
Constantly evolving, cutting edge technology
The ability to make a significant impact immediately upon jumping in
An opportunity to work with some of the best firms and the best people in the financial industry
The ability to create change in the product we sell, by using the very same solution (in a very different way) to perform your daily job
Commitment to diversity and inclusion in our workplace and workforce
Allvue Academy continuous training and education
Numerous team building activities to promote collaboration
Allvue Systems provides equal employment opportunities (EEO) for all employees and applicants for employment. We recognize the real value of bringing people together from diverse backgrounds, experiences and perspectives – we don’t just accept difference, we celebrate and support it. We are committed to advancing these efforts through our strategies to hire, promote, create and support a diverse and inclusive environment throughout our workforce and workplace. It is our policy to prohibit discrimination and harassment of any type without regard to race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. In addition, Allvue will provide reasonable accommodations for qualified individuals with disabilities.
We are Allvue Systems, a rapidly growing software company formed by the merger of AltaReturn and Black Mountain. Allvue has over 500 employees in offices throughout North America and Europe. We are the leading provider of software solutions for the Private Capital and Credit markets. Whether a client wants an end-to-end technology suite, or independently focused modules, Allvue helps eliminate the boundaries between systems, information, and people. We're looking for ambitious, smart, and creative individuals to join our team and help our clients achieve their goals. Define your own future with Allvue Systems!
На жаль, ця компанія ще не має повного профілю на Happy Monday
Якщо ви помітили у описі вакансії на нашому сайті дискримінаційні та інші недоречні формулювання, отримали підозрілу відповідь від роботодавця, маєте негативний досвід взаємодії з ним, сумніваєтеся в існуванні такої компанії/вакансії тощо — повідомте нам про це, заповнивши форму нижче.
Нам важливо знати, якщо якась вакансія не відповідає нашим цінностям.
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