Customer Success Specialist at AllStars-IT

Monday.com – creates a team management solution to connect people to workplace processes, for companies of all sizes, across any industry. But don’t just make a tool that works, make a tool that people love to use. Today,  our client is the go-to workplace tool for over 40,000 teams around the world who are now more engaged, more collaborative, and more on top of their work than ever before.

Skills:

1. Advanced/Fluent English.
2. Prior experience in customer service or account management.
3. Excellent interpersonal skills and multitasking abilities.
4. Superb written and verbal communication skills.
5. Ability to take initiative and adapt.
6. BA Degree in business or any relevant field.

Responsibilities:

• Build strong relationships with our clients to understand their needs and ensure their success;
• Serve as the main point of contact and liaison between clients and the rest of the team;
• Empower customers to connect their goals and challenges with the solution;
• Take ownership of new accounts and manage their on-boarding;
• Lead online webinars, consultations, and one-on-one demos to educate customers on the features of our product;
• Stay in touch with clients to ensure that they’re realizing the full potential.

We offer:

• High salary;
• Medical insurance;
• Extra bonuses for Educational/Sports Courses;
• Private Chef (free breakfast and lunch);
• Ability to grow as Meet-up speaker;
• Different kind of corporate parties;
• Interesting and challenging work in a dynamically developing company;
• Professional development opportunities;
• Modern and comfortable office with billiard room, game room, perfect location in BC “Gulliver”, in the center of Kyiv.

Full time AllStars-IT