Last updated
981 days ago

Customer Success Manager at Heroshot

Heroshot
full-time, remote Київ
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I’m Alex, CEO and responsible for Product/Design, my co-founder Slavik is a full-stack engineer and CTO at Heroshot.

We’re seeking a proactive, positive, and self-motivated individual who is passionate about helping people. You’ll be the 3rd person in our small team with a big idea). This is a full-time remote position.

What will you do?
Talk to potential users. Schedule interviews and ask questions. Show our web tools and collect feedback. Onboard users and solve any issues along the way. Our users are Creative Directors, Freelance Photographers, Art Directors, Studio Owners, etc.

The goal is pretty challenging: Get the first 100 users.

Qualifications:

  • Advanced knowledge of English.
  • Proactive thinker and a team player.
  • Writing and verbal communication skills are essential.
  • Ability to negotiate various pricing options.
  • Successful experience in customer relations/customer support.
  • Previous experience working with the US market is a plus.

We offer:

  • A healthy environment where mutual respect is key.
  • Flexible work schedule. We track results, not time.
  • We focus on keeping the level of stress as low as possible.
  • Courses and qualification upgrades to meet your professional goals.
  • No bureaucracy. We make decisions fast.
  • You’ll have an impact on a product and the company’s end result.
Job information
Published: 9 березня 2022
Up to: 9 квітня 2022

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Що варто знати про Heroshot

We're building a platform that helps collaborate with the team and clients on photoshoots. Photo studios and freelance photographers all over the world can manage, organize and scale their eCommerce photography business. About us We’re a team behind Squareshot, a NY-based content production studio that made almost 100K images for over 2,000 consumer brands. Our team has gone through a lot of ups and downs for the last 5 years. We believe content production shouldn’t be so damn hard!

We’ve seen so many talented people struggling to build a steady freelance business so we decided to step in. We’ve put everything we’ve learned into creating web tools that help anyone and anywhere to build their own content production business.

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