Community, Support Manager (English) at DesArt Lab
DesArt Lab
remote
Kharkiv
Kharkiv
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Gambody is a marketplace where one can offer for sale and/or purchase files for 3D printing. Our marketplace focuses on characters and objects from video games, movies, comic books, fiction universes etc.
We are looking for a Community manager who would help the 3D printing enthusiasts from all around the world have the best experience possible when working with our high quality 3D printing models.
Requirements:
Advanced English
Grammatical correctness
Attention to detail
Excellent research skills
Communication skills
Work experience in IT on a similar position connected with English-speaking market (USA+EU)
Experience in video gaming and basic knowledge of cinema and comics will be a plus
Responsibilities:
The provision of support to customers on the website and via different social media platforms and ticketing systems
Processing customer’s requests and emails
We offer:
Remote work for the first 2-3 months. Then promotion and work in our comfortable office
8-hour shift, 5-day work week
High fixed salary + possible KPI bonuses
Friendly and supportive team of professionals
Job information
Published: 5 травня 2020
Up to: 31 травня 2020
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