Customer Support Manager (Compliance Team) at Genesis

We are currently searching for a talented and highly motivated Customer Support Manager who will ensure compliance by all Genesis businesses with the policies of its key partners (Facebook, Google, Apple, Snapchat, Twitter, etc.). The successful candidate will be working closely with CEOs, product teams, and partners, and have an opportunity for development and career growth.

Responsibilities:

• Review and approval of marketing materials, content, websites, and apps for compliance with the partners’ policies;
• Written and spoken communication on compliance-related issues with the company’s strategic partners (Google, Facebook, Snapchat, Apple, Twitter, etc.);
• Regular checkpoints with the businesses’ key stakeholders and teams;
• Providing suggestions on the improvement of user experience across all company products;
• Assisting the team with other ongoing work.

Qualifications:

• Fluent spoken and written English is a must;
• Excellent research and analytical skills;
• Responsibility and a keen eye for detail;
• Strong communication skills;
• Self-motivation and desire to learn;
• Background in law/compliance would be an advantage.

Genesis is a unique place for the development and growth with:

• Expertise in the development of high-loaded products in international markets;
• Unique opportunities for learning including various training and seminars within the company, access to a valuable and extensive book library, English courses and participation in key IT industry events worldwide;
• Perfect working conditions: an excellent office in a 5 minutes’ walk from Taras Shevchenko metro station, free food and drinks in the office, medical insurance. The company has professional coaches in football, basketball, and running and supports various sports initiatives (swim races, marathons, etc).

2020-05-08T10:00:21.000 2020-06-30T23:59:59.000 Full time Genesis