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The Community Management Coordinator (CMC) is responsible for building and maintaining Mission flagship digital properties (social media, website content); developing a year-long editorial calendar designed to promote Mission priorities with online communities; researching and analyzing evolving markets for Mission digital properties; and customizing content and online engagement to promote Mission objectives. Organizes and hosts online conversations and designs and develops innovative engagement opportunities and tools. Provides guidance to Public Diplomacy (PD) Public Engagement staff and other Mission personnel who engage with online communities on standards, regulations, and policies for the use of digital properties.
Requirements:
Qualifications:
FOR THE EXPERIENCE AND EDUCATION REQUIREMENTS APPLICANTS MUST MEET EITHER OPTION 1 OR OPTION 2 TO QUALIFY.
Option 1
Experience:
Two years of experience is required in managing digital properties, including online interaction with the public and content creation in multimedia and traditional formats.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Education:
A university degree in Communications, Business, Marketing, or related major is required.
Please address this factor in your ERA application under Education.
Option 2
Experience:
Four years of experience is required in managing digital properties, including online interaction with the public and content creation in multimedia and traditional formats.
Please address this factor in your ERA application under Major Duties and Responsibilities.
Education:
Two years of college/university studies is required.
LANGUAGE:
Fluent (writing/speaking/reading) English
Fluent (writing/speaking/reading) Ukrainian
SKILLS AND ABILITIES:
Must have strong analytic, interpersonal and management skills. Must have excellent written and oral communication skills, including the ability to develop, write, and edit materials for digital dissemination in both English and Ukrainian. Thorough, detailed knowledge of various computer software programs, specifically Microsoft Word, Microsoft Excel, and graphic design, is required.
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