Examinations Assistant at The British Council in Ukraine
British Council in Ukraine
full-time
Kyiv
Kyiv
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The purpose of the role is to enhance the quality of customer service, delivery, administration and security procedures associated with IELTS and other products. To support the department in meeting all standards as described in the Administrator’s Manual and the British Council Quality and Compliance Assessment System.
Main opportunities/challenges for this role:
An Excellent career path and development opportunities within the team and inside the organisation in other SBU’s;
Learning and Development assessment annually depending on needs and requirements for professional development;
Needs excellent time management skills, also be able to work under pressure with time limits, gets along well with others;
Being flexible;
Main Accountabilities:
Support the administration of exams in Ukraine, which will include:
Processing exam registration;
Arranging exam venues;
Setting up the exam day;
Processing the exam papers;
Supporting the exam day;
Processing exam results;
Providing logistics for exam sessions, including travel & accommodation;
Supporting efficient and compliant financial processes;
Delivering excellent customer service;
Other important features or requirements of the job:
Flexible working arrangements at peak exam times and examination supervision work at weekends as required. The working week will involve shifts from a Monday-Friday to Tuesday-Saturday timetable on quarterly basis. Full compliance with exams security and confidentiality.
Skills, experience and qualifications for the advertised vacancy:
Essential
University degree or equivalent;
Knowledge English to C1 level, Ukrainian, Russian – native;
Desirable
Familiarisation with SAP system;
Providing logistics for events;
Processing financial documentation;
Role specific skills:
Product Knowledge (Understands the different examination products available);
Running examination sessions;
What we offer:
official employment with fixed term contract basis
13th salary – annual bonus
Medical insurance fully paid for employees + coverage for family members (upon probation period completion)
34 calendar days of annual leave
Study leave, paid sick leave, special leave for volunteering
14 days of public holidays
50% discount for family members to study English
Opportunities for Learning and Development
Job information
Published: 21 вересня 2020
Up to: 1 жовтня 2020
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2020-09-21T15:25:34.0002020-10-01T23:59:59.000Full timeTELECOMMUTEUkraineBritish Council in Ukraine
The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust. We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Each year we reach over 20 million people face-to-face and more than 500 million people online, via broadcasts and publications. Founded in 1934, we are a UK charity governed by Royal Charter and a UK public body. We have been in Ukraine since 1992 and work in these centres. Every year, we reach out to thousands of students, educators, policymakers, academics, researchers, creatives and entrepreneurs in Ukraine.
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