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Brainstack

Tech (Product)
Kyiv
Verified
FOCUS ON MAIN

Brainstack is a Ukrainian multi-product IT company that creates profitable businesses in the niches of Parental Control, Wellness, and AI, and also develops its own R&D center. The company's portfolio includes cross-platform applications and services used by millions of people worldwide.

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робота, вакансії в Brainstack
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11years on the market
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370+specialists
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#1product in its niche
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10+million app downloads
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100+user countries

Main focus areas of Brainstack

Parental Control
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Wellness Ecosystem
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AI
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R&D
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The company's vision is to become the leader of B2C, SaaS & Software development in Ukraine by three indicators:

Revenue
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Profit
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Talents
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As of the beginning of 2024, 370+ people work here in various positions in the Development, Marketing, Analytics, Billing and Customer Care.

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7 reasons to choose Brainstack

  • The employee will deal with a product that is a leader in the market and a company with an ever-growing portfolio of products on different platforms and in different directions.
  • This company gives an opportunity to bring your ideas and ambitions to life. All reasoned hypotheses will be approved and a motivated specialist will be supported.
  • Absence of bureaucracy. Managers work together with teams and perform leadership functions. Each specialist can influence processes to achieve results.
  • Career advancement. Most managers grew up within the company. A great number of specialists move, for example, from Customer Care Service to Marketing, Product, or Development Departments.
  • Everyone will have a chance to learn from experienced specialists in various fields: Backend, Frontend, Paid marketing, SEO, Customer Care Service, Project Management, and Billing. They are always ready to share their knowledge with pleasure.
  • Here people work for results. So, specialists, who are ready to take responsibility and achieve goals, will ideally fit in.
  • Although Brainstack is a fairly large product company with great experience, they believe that this is just the beginning of their story. And an exciting career journey awaits everyone who joins the team.
Brainstack is waiting for people who love technology and know how to create it. The company provides comfortable conditions for productive work and further development.
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Office

The company has open-space office in Kyiv. The office provides spaces for common areas and teamwork, meeting rooms, and relaxation areas where you can sit on a sofa or play tennis. Office is fully prepared for various wartime scenarios: equipped with generators, eco-flow and uninterrupted Internet. There is also a room that serve as shelter during air raid sirens. 

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Галерея
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The highlight of the office is a cat with a purely IT name — Jira. She was named after a tool for IT project management. Jira has been with Brainstack for nine years. 

There are also several kitchens in the office. Every morning fresh and varied breakfasts are delivered for both meat eaters and vegans.

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Convenient schedule

Brainstack offers a hybrid work format with a flexible schedule, allowing you to choose to work from anywhere in Ukraine or the world, or to visit a comfortable office in Kyiv. In the company, everyone is focused on achieving results, not on compliance with rigid frameworks. Of course, the employees need to coordinate their schedules with the team.

In general, the specialists may start work between 8 a.m. to 11 a.m., but everything depends on the team and the team leader.

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However, the specialists in Customer Care Service have their fixed schedules. They have to work 24/7. Customer Care Specialists work day and night shifts because the company's clients live in different time zones and need round-the-clock support. Accordingly, the Brainstack office is open 24/7, so all employees can come and leave the office at any time.

Processes

Brainstack has no place for micromanagement. Each team can do everything necessary to achieve results, of course, within the area of their responsibility. If there is a need to discuss or agree on an issue with management, you can justify your decision and make it on your own. Teams work according to OKR methodology, which is used to set goals for the quarter and then track its progress and achievements. To measure work results and discuss the company's plans for the next period, project meetings with teams are held quarterly, and a general meeting with the company's CEO takes place twice a year.

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Sytnikov Volodymyr 2
Volodymyr Sytnikov,
CEO
There must not be a lot of meetings in the company. It is important to me that our meetings take place when they are needed. I try not to put too much stress on people in my presence. But, of course, I communicate with the teams and know what is happening and where.

News and changes in the company are reported in the monthly digest. Brainstack also has a corporate messenger for informal communication.

Social projects

“Focus on Impact” is a comprehensive programme that unites all of Brainstack's social initiatives with a unified goal: to create positive changes where they are most needed.

  • Focus on Defenders
    An internal fund for supporting soldiers — the company's employees and their relatives who are serving in the Armed Forces of Ukraine.
  • Focus on Future
    Training of young talents who want to start a career in IT through mentoring, educational programmes and career guidance activities.
  • Focus on Inclusion
    Supporting the development and integration of children with Down syndrome through developing programmes and social adaptation.
  • Focus on Blood Support
    Organisation of regular blood donation initiatives together with “Blood Agents”.

Team and atmosphere

Brainstack has assembled a team of intelligent, ambitious, and results-motivated specialists who constantly develop and grow together with the company, value partnership, and help each other.

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The company values proactive behavior, open communication, and optimism. All employees use an informal style of communication. Each specialist can address anyone to ask questions or discuss the work situation.

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Volodymyr Sytnikov,
CEO
As a leader, I help the team stay focused on core projects, motivate them to achieve more, and create an atmosphere where everyone can be heard and bring their ideas to life. Every specialist can ask questions and get an answer, support, and understanding.

Responsibility and dedication are considered to be other crucial features of the company. Any specialist can influence the working processes, offer an idea for improving work, approve it with the manager, and test it.

In Brainstack, all employees support the idea of gender equality. Women hold 40% of management positions in the company.

Values

Brainstack is a comfortable place of employment for people who enjoy their work, strive to achieve outstanding results, and know how to focus on the main things. The company is guided by six key values that ensure productive and convenient collaboration.

  • Effective results
    We create results, not illusions.
  • Expertise and professionalism
    We are hard-headed professionals who strive to be the best.
  • Adaptability
    We are driven by challenges and changes.
  • Continuous development 
    We strive for development with no limits.
  • Proactivity
    We do more than is expected.
  • Transparency
    We are honest with ourselves and the team.

Corporate life

Since 2022, the company has changed the format of corporate events. Now most of them are focused on volunteering and helping the Armed Forces of Ukraine. For example, charity auctions and fairs, which help to raise funds for the needs of the army.

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The company also holds quarterly meetings for teams, creative workshops in the company's office and sports activities. They believe that such measures are important for the moral and psychological relief of colleagues.

Training and development of employees

Brainstack keeps a close eye on how the team develops. Every year, each specialist undergoes a performance review, where their results for the year are analyzed, and colleagues and managers provide feedback on their work. If the review reveals that a person has already outgrown his/her position, he/she is offered a greater area of responsibility, additional functionality, or a higher position.

The company has developed a culture of internal growth. 82% of managers grew up within Brainstack. There is a Brainstack Leadership School for training and improving management skills of employees. Additionally, each specialist has a corporate budget for external training and language learning, as well as access to the company's knowledge library.

In 2023, Brainstack became a member of the Lviv IT Cluster. The company also actively participates in the IT Expert project. Where universities cooperate with IT companies to create and modernize bachelor's programs in the field of IT. Brainstack specialists became mentors for the Lviv National University and Lviv Polytechnic.

Mentoring for  Brainstack employees is a springboard for transitioning to managerial positions within the company. Therefore, the company has created an incentive program for mentoring. 

How to get into the team?

Regardless of the position, Brainstack looks for candidates with a high level of communication skills, flexibility, and adaptability, ready to take on responsibility.

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The selection of candidates takes place in an average of 3-4 stages, depending on the position:

  • interview with a recruiter;
  • interview with the team leader of the hiring team;
  • test task (if the position involves it). Testing is usually undergone by candidates who apply for creative positions or Customer Care Specialists;
  • final interview with HR Director and CEO.

In addition to several interview steps, feedback about the candidate from previous employers is also taken into account. 

It is also worth talking about recruitment in the Customer Care Department. Working in the Customer Care Department is a great way to start a career in Brainstack. Specialists in this department grow fast. They become shift coordinators, team leaders, and mentors for newcomers and move to other departments. Specialists from the Customer Care department have made an internal transition to the following positions: Email Marketing Manager, Creative Producer, Project Manager, Product Researcher, Product Manager, Billing Product Manager.

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In the Customer Care Department, we are ready to take people without experience and train them according to a specially developed program. Candidates who want to become Customer Care Specialists need a desire to develop in this sphere, a willingness to learn new things, and good English to communicate with customers. 

Those who become a member of the Customer Care Team will undergo an intensive onboarding program. They will learn the technical part of their work, the tools they will work with, and improve their communication skills. The first training lasts two weeks. However, Customer Care Specialists can ask questions to a special manager (if necessary) at any time. They also have other training from time to time, etc.

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Kateryna Yurchuk,
HR Director

In general, Brainstack welcomes new specialists very warmly. During onboarding, each specialist receives a welcome pack: an eco-bag, a mug, a notebook, a pen, a branded sticker pack, drip coffee, lanyard and a greeting card.

On the first day of work, the newcomer is greeted with a postcard in the form of a questionnaire. So colleagues can get to know the new member of the Brainstack family better.

During the first month, each newcomer is assigned a mentor who helps them adapt to the team. After a successful three-month trial period, the employee receives another gift from the company — a branded T-shirt.

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Ready to join the Brainstack team? Send your CV to one of the company's open vacancies!

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