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Brainstack

Tech (Product)

Kyiv

Verified

FOCUS ON MAIN

Brainstack is a Ukrainian multi-product IT company that creates profitable businesses in the niches of Parental Control, Wellness, and AI, and also develops its own R&D center. The company's portfolio includes cross-platform applications and services used by millions of people worldwide.

11years on the market

370+specialists

#1product in its niche

10+million app downloads

100+user countries

Main focus areas of Brainstack

Parental Control

Wellness Ecosystem

R&D

The company's vision is to become the leader of B2C, SaaS & Software development in Ukraine by three indicators:

Revenue

Profit

Talents

As of the beginning of 2024, 370+ people work here in various positions in the Development, Marketing, Analytics, Billing and Customer Care.

7 reasons to choose Brainstack

The employee will deal with a product that is a leader in the market and a company with an ever-growing portfolio of products on different platforms and in different directions.
This company gives an opportunity to bring your ideas and ambitions to life. All reasoned hypotheses will be approved and a motivated specialist will be supported.
Absence of bureaucracy. Managers work together with teams and perform leadership functions. Each specialist can influence processes to achieve results.
Career advancement. Most managers grew up within the company. A great number of specialists move, for example, from Customer Care Service to Marketing, Product, or Development Departments.
Everyone will have a chance to learn from experienced specialists in various fields: Backend, Frontend, Paid marketing, SEO, Customer Care Service, Project Management, and Billing. They are always ready to share their knowledge with pleasure.
Here people work for results. So, specialists, who are ready to take responsibility and achieve goals, will ideally fit in.
Although Brainstack is a fairly large product company with great experience, they believe that this is just the beginning of their story. And an exciting career journey awaits everyone who joins the team.

Brainstack is waiting for people who love technology and know how to create it. The company provides comfortable conditions for productive work and further development.

Office

The company has open-space office in Kyiv. The office provides spaces for common areas and teamwork, meeting rooms, and relaxation areas where you can sit on a sofa or play tennis. Office is fully prepared for various wartime scenarios: equipped with generators, eco-flow and uninterrupted Internet. There is also a room that serve as shelter during air raid sirens.

The highlight of the office is a cat with a purely IT name — Jira. She was named after a tool for IT project management. Jira has been with Brainstack for nine years.

There are also several kitchens in the office. Every morning fresh and varied breakfasts are delivered for both meat eaters and vegans.

Convenient schedule

Brainstack offers a hybrid work format with a flexible schedule, allowing you to choose to work from anywhere in Ukraine or the world, or to visit a comfortable office in Kyiv. In the company, everyone is focused on achieving results, not on compliance with rigid frameworks. Of course, the employees need to coordinate their schedules with the team.

In general, the specialists may start work between 8 a.m. to 11 a.m., but everything depends on the team and the team leader.

However, the specialists in Customer Care Service have their fixed schedules. They have to work 24/7. Customer Care Specialists work day and night shifts because the company's clients live in different time zones and need round-the-clock support. Accordingly, the Brainstack office is open 24/7, so all employees can come and leave the office at any time.

Processes

Brainstack has no place for micromanagement. Each team can do everything necessary to achieve results, of course, within the area of their responsibility. If there is a need to discuss or agree on an issue with management, you can justify your decision and make it on your own. Teams work according to OKR methodology, which is used to set goals for the quarter and then track its progress and achievements. To measure work results and discuss the company's plans for the next period, project meetings with teams are held quarterly, and a general meeting with the company's CEO takes place twice a year.

Volodymyr Sytnikov,
CEO

There must not be a lot of meetings in the company. It is important to me that our meetings take place when they are needed. I try not to put too much stress on people in my presence. But, of course, I communicate with the teams and know what is happening and where.

News and changes in the company are reported in the monthly digest. Brainstack also has a corporate messenger for informal communication.

Social projects

Brainstack has created an internal foundation for the assistance of the Armed Forces of Ukraine. Thanks to this foundation, the needs of the military are covered every month. The company also supports its employees who serve in the Armed Forces of Ukraine. The company holds the employee's job position and monthly wages if he/she joins the military.

The company supports the development and integration of children with Down syndrome into society. It regularly organizes blood donation days in collaboration with “Blood Agents” and contributes to the development of young talents aspiring to start a career in IT.

Team and atmosphere

Brainstack has assembled a team of intelligent, ambitious, and results-motivated specialists who constantly develop and grow together with the company, value partnership, and help each other.

The company values proactive behavior, open communication, and optimism. All employees use an informal style of communication. Each specialist can address anyone to ask questions or discuss the work situation.

Volodymyr Sytnikov,
CEO

As a leader, I help the team stay focused on core projects, motivate them to achieve more, and create an atmosphere where everyone can be heard and bring their ideas to life. Every specialist can ask questions and get an answer, support, and understanding.

Responsibility and dedication are considered to be other crucial features of the company. Any specialist can influence the working processes, offer an idea for improving work, approve it with the manager, and test it.

In Brainstack, all employees support the idea of gender equality. Women hold 40% of management positions in the company.

Corporate life

Since 2022, the company has changed the format of corporate events. Now most of them are focused on volunteering and helping the Armed Forces of Ukraine. For example, charity auctions and fairs, which help to raise funds for the needs of the army.

The company also holds quarterly meetings for teams, creative workshops in the company's office and sports activities. They believe that such measures are important for the moral and psychological relief of colleagues.

Training and development of employees

Brainstack keeps a close eye on how the team develops. Every year, each specialist undergoes a performance review, where their results for the year are analyzed, and colleagues and managers provide feedback on their work. If the review reveals that a person has already outgrown his/her position, he/she is offered a greater area of responsibility, additional functionality, or a higher position.

The company has developed a culture of internal growth. 82% of managers grew up within Brainstack. There is a Brainstack Leadership School for training and improving management skills of employees. Additionally, each specialist has a corporate budget for external training and language learning, as well as access to the company's knowledge library.

In 2023, Brainstack became a member of the Lviv IT Cluster. The company also actively participates in the IT Expert project. Where universities cooperate with IT companies to create and modernize bachelor's programs in the field of IT. Brainstack specialists became mentors for the Lviv National University and Lviv Polytechnic.

Mentoring for Brainstack employees is a springboard for transitioning to managerial positions within the company. Therefore, the company has created an incentive program for mentoring.

How to get into the team?

Regardless of the position, Brainstack looks for candidates with a high level of communication skills, flexibility, and adaptability, ready to take on responsibility.

The selection of candidates takes place in an average of 3-4 stages, depending on the position:

interview with a recruiter;
interview with the team leader of the hiring team;
test task (if the position involves it). Testing is usually undergone by candidates who apply for creative positions or Customer Care Specialists;
final interview with HR Director and CEO.

In addition to several interview steps, feedback about the candidate from previous employers is also taken into account.

It is also worth talking about recruitment in the Customer Care Department. Working in the Customer Care Department is a great way to start a career in Brainstack. Specialists in this department grow fast. They become shift coordinators, team leaders, and mentors for newcomers and move to other departments. Specialists from the Customer Care department have made an internal transition to the following positions: Email Marketing Manager, Creative Producer, Project Manager, Product Researcher, Product Manager, Billing Product Manager.

In the Customer Care Department, we are ready to take people without experience and train them according to a specially developed program. Candidates who want to become Customer Care Specialists need a desire to develop in this sphere, a willingness to learn new things, and good English to communicate with customers.

Those who become a member of the Customer Care Team will undergo an intensive onboarding program. They will learn the technical part of their work, the tools they will work with, and improve their communication skills. The first training lasts two weeks. However, Customer Care Specialists can ask questions to a special manager (if necessary) at any time. They also have other training from time to time, etc.

Kateryna Yurchuk,
HR Director

In general, Brainstack welcomes new specialists very warmly. During onboarding, each specialist receives a welcome pack: an eco-bag, a mug, a notebook, a pen, a branded sticker pack, drip coffee, lanyard and a greeting card.

On the first day of work, the newcomer is greeted with a postcard in the form of a questionnaire. So colleagues can get to know the new member of the Brainstack family better.

During the first month, each newcomer is assigned a mentor who helps them adapt to the team. After a successful three-month trial period, the employee receives another gift from the company — a branded T-shirt.

Ready to join the Brainstack team? Send your CV to one of the company's open vacancies!

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Brainstack

Main focus areas of Brainstack

7 reasons to choose Brainstack

Office

Convenient schedule

Processes

Social projects

Team and atmosphere

Corporate life

Training and development of employees

How to get into the team?

Ready to join the Brainstack team? Send your CV to one of the company's open vacancies!

Thanks!

Our editors are notified.

Brainstack

Main focus areas of Brainstack

7 reasons to choose Brainstack

Office

Convenient schedule

Processes

Social projects

Team and atmosphere

Corporate life

Training and development of employees

How to get into the team?

Ready to join the Brainstack team? Send your CV to one of the company's open vacancies!

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Our editors are notified.