Receptionist/Team Assistant at the Business Ombudsman Council

Tasks and Responsibilities

• Receive and screen incoming telephone calls, take and deliver messages;
• Greet and receive visitors and direct them to the meeting rooms;
• Serve coffee, tea for visitors;
• Responsible for registering Incoming/Outgoing correspondence in the Case Management System;
• Screen, sort, scan and distribute incoming mail for BOC’s staff;
• Send documents by email, fax and couriers;
• Draft business correspondence for’ signature and composing own correspondence when necessary;
• Ensure efficient control of emails, screening/prioritizing messages, forward to appropriate member/s of the team to respond/act upon;
• Assist with any ad-hoc project-related requests.

Skills/Experience Required

• University degree or equivalent;
• At least 2 (two) years of secretarial and administrative experience;
• Excellent written and verbal command of the English, Ukrainian and Russian language;
• Excellent communication skills, including pleasant and efficient phone manner;
• Attention to detail and eye for accuracy;
• Excellent organization skills;
• Ability to work on own initiative on a daily basis (and seek guidance when necessary);
• Computer literate: MS Office, GSuite tools.

Personal Profile

• Ability to cope well under pressure and a capacity for hard work;
• Ability to work efficiently and cheerfully as part of a team;
• Exhibits a high degree of personal integrity and loyalty;
• Excellent interpersonal manner, including tact and diplomacy;
• Important to be a quick learner and a team player.

2020-11-24T18:52:28.000 2020-12-08T23:59:59.000 Full time TELECOMMUTE Business Ombudsman Council