Customer Support Hero at Weblium

Weblium is currently looking for Customer Support Hero — a right-hand man for a client.

WHO YOU ARE AND WHAT YOU’LL BE DOING:

• You are not just customer support etc. – you are a clients’ advocate who ensures a high level of their customer experience with our platform. And believe us, it’s a fascinating journey with each of them. Because it requires a lot of things to handle with.
• Build long-term relationships with customers that promote their retention and loyalty and satisfaction.
• Any other activities which improve customer experience (we’re open to your ideas too)

WHAT WE ARE LOOKING FOR IN YOU:

• You can listen to a client and help him with his issues;
• A great communicator and negotiator;
• Strong English speaking and writing skills (advanced, fluent);
• Commitment to goals achievement;
• Previous experience with Account Management, Sales or Customer Service;

WHY OUR OPPORTUNITY IS TEMPTING:

• It’s an IT-product, not a typical outsourcing. Weblium is an extremely innovative and useful service in its niche. So, it’s easy to use and easy to sell.
• Our Team. We have an awesome team of really strong professionals who believe in what they do every single day.
• Opportunities. It’s a great product that has lots of opportunities. We bet, many people would love working at Uber or AirBnB when they just launched. And now you have this chance.
• We’ve just started. This is a new project, so we don’t have this annoying bureaucracy that other companies have. Moreover, here you can bring something new and we are waiting for this!

WHAT YOU WILL ALSO GET:

• Competitive salary with bonuses for KPI achievement;
• New lofty office near the Vasylkivska metro station;
• An opportunity to develop yourself as a professional by handling complicated cases;
• The dynamic startup-like culture among the team of experienced specialists
• Corporate lunch for free;;
• 80% discount for courses, seminars and other activities connected with professional development;
• 50% of taxes coverage;
• 50% discount for attending Sport-Life;
• English Speaking Club;
• 3 calendar weeks of vacation + 1 week of sick leave;
• Other benefits.

We are not afraid of challenging ourselves, so we know exactly what it takes to build a strong and successful team!

If you’ve seen yourself in this description and ready to join us – send us your CV!

Fill in the form by following the link 🙂

Full time Weblium