Sales Consultant at British Council in Ukraine

The purpose of this role: The main duty of a Sales Consultant is to secure excellent sales results whilst ensuring a high quality customer experience in handling enquiries about our English language services and Exams. To act as British Council’s ambassador and provide top quality services to all customers meeting all Key Performance Indicators (KPIs) and deliver Sales & Customer Relations services in order to enable the Council to meet its sales targets.

Main opportunities/challenges for this role: This role requires analytical thinking skills and good organisational skills. Attention to detail and high levels of professionalism are also essential. In addition, the post holder will be expected to be pro-active and customer orientated with excellent communication and computing skills.

Main Accountabilities:

• Sales duties: Face-to-Face Duties, Customer Care and follow up
• Support duties: Product Knowledge, Offer Knowledge, Finance, Records Keeping, Feedback from Customers
• Administrative duties
• Project work

Skills, experience and qualifications for the advertised vacancy:

Minimum / essential

• Qualified accountant/Finance graduate
• University degree or equivalent
• English not less than C1 level
• Ukrainian, Russian – native

Role Specific Skills

• Working with customers via phone, face-to-face, email
• Accuracy/attention to detail
• Computing skills (MS Office, Excel)
• Experience of using CRM;
• Experience of using SAP

What we offer

• salary – 17419 gross UAH ( before taxation)
• official employment
• sales target bonus
• 13th salary – annual bonus
• 14th salary as Terminal Gratuity
• Medical insurance fully paid for employees + coverage for family members
• 34 calendar days of annual leave
• Paid sick leave, special leave for volunteering

Candidates wishing to apply should fill out the on-line application form in MyHR system.

The closing date for receipt of applications is 30 September 2021.

The British Council is committed to a policy of equal opportunity and welcomes applicants from all sections of the community. We work to ensure that people are not unjustifiably discriminated against on the basis of age, disability, ethnicity, gender, religion or belief, sexual orientation or any other irrelevant grounds. We guarantee an interview to disabled candidates who meet the essential criteria

The British Council believes that all children have potential and that every child matters – everywhere in the world. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC 1989

https://www.britishcouncil.org/organisation/transparency/policies/child-protection

2021-09-16 2021-09-30T00:00:00+03:00 Full time TELECOMMUTE Ukraine British Council in Ukraine