Customer Support Manager (Part-time) at Sleeper

Customer Care team provides support and care to clients all around the world. With our attention to customers’ needs, we have a direct influence on many processes; from production to delivery to customers’ homes, making us a crucial part of Sleeper’s success. 

You will:

• Provide best customer service in all interactions with customers 
• Develop and maintain positive customer relations and satisfaction
• Manage all customer requests including emails, messages, and comments in social media
• Collect customers feedback and insights 

You have:

• Proficient in written English
• Excellent verbal and written communication skills
• Strong critical thinking skills
• Excellent attention to detail, self-managed
• Passion for the Retail industry 
• Love to the Sleeper spirit

We offer:

• Office location – Podil
• Working Hours: 4 weekdays (from 3 or 4pm, to 7 or 8pm) + 1 day off (also including Holidays)
• Trial period – 1 month 
• Vacation and Sick Leave compensation
• Salary and KPIs   

Part time Sleeper