Support Team Member at Uvoteam

Looking for a job to put your English skills to good use? Want a flexible schedule with convenient working hours? We have a perfect vacancy for you!
We are ready to welcome new members to our Customer Support Team!

Important! For this opening we can only review the applicants residing in Kyiv.

Requirements:

• Fluent English (spoken and written);
• Tolerance to stress, attention to detail, strong sense of responsibility;
• Highly developed interpersonal and communication skills;
• Time and priorities management skills, ability to multitask;
• Computer literacy (Gmail, Google Docs, Internet browsers, Microsoft Office products etc.);
• Flexibility: Ability to work morning/day/night shifts.

Along with respectable salary we offer:

• Medical insurance;
• Friendly homelike atmosphere with a flexible shift working schedule: morning (6:00-15:00), day (15:00-22:00), night (22:00-06:00);
• Taxi compensation for morning and night shifts;
• Convenient working modes: fully remote, office-based (Kyiv), or mixed type.

Key responsibilities:

• Providing assistance to English speaking users;
• Monitoring orders and chat correspondence in the admin system;
• Resolving cases that require support team member’s help;
• Processing incoming phone inquiries;
• Performing marketing tasks (promoting additional services and features, processing feedback, etc.);
• Performing additional customer support tasks initiated by management.

We will be glad to review your CV, if this position is something that you would like to try!

2021-09-13 2021-09-30T00:00:00+03:00 Uvoteam