Sales Consultant at British Council

British Council
Full time

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The British Council, a leading international cultural organisation, is recruiting a full-time Sales Consultant, whose main duty is to secure excellent sales results whilst ensuring a high quality customer experience in handling enquiries about our English language services and Exams, to act as British Council’s ambassador and provide top quality services to all customers meeting all Key Performance Indicators (KPIs) and deliver Sales & Customer Relations services in order to enable the Council to meet its sales targets.

This role requires analytical thinking skills and good organisational skills. Attention to detail and high levels of professionalism are also essential. In addition, the post holder will be expected to be pro-active and customer orientated with excellent communication and computing skills.

Role Specific Knowledge & Experience

Minimum / essential
– Working with customers via phone, face-to-face, email

– Experience with TCMS
– Experience in using CRM systems

Role Specific Skills

– Accuracy/attention to detail
– Computing skills (MS Office, Excel)

Work Schedule:
Tuesday – Friday from 9.00 am till 17.30 pm or from 11.30 am to 20.00 pm
Saturday – from 10.00 am to 18.30 pm
Sunday – Monday are off

Shortlisting will be done against required skills, experience and qualifications listed in the Role Profile.pdf
Successful candidates will be invited for an English language testing and interview.

Please refer to British Council Behaviours dictionary and British Council Core Skills before applying for the job.

Candidates wishing to apply should fill out the on-line application form.

The closing date for receipt of applications is 03 September 2019.   

Інформація про вакансію
Тип зайнятості: Full time
Опубліковано: 4 грудня 2019
Актуально до: 11 грудня 2019

The British Council is committed to a policy of equal opportunity and welcomes applicants from all sections of the community. We work to ensure that people are not unjustifiably discriminated against on the basis of age, disability, ethnicity, gender, religion or belief, sexual orientation or any other irrelevant grounds. We guarantee an interview to disabled candidates who meet the essential criteria

The British Council believes that all children have potential and that every child matters – everywhere in the world. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC 1989
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