Teaching Centre Operations Coordinator at British Council in Ukraine

The purpose of this role:

As a member of the Teaching Centre Operations team, the post holder contributes to the smooth and efficient operational running of the Teaching Centre by coordinating a range of key operational tasks, as well as supporting the wider aims of the British Council and its cultural relations mission.

Main opportunities/challenges for this role:

• This role requires analytical thinking skills and good organizational skills. Attention to detail, good time-management, and high levels of professionalism are also essential.
• The post holder will be expected to work independently and collaboratively in seeking to meet the needs of a variety of internal and external stakeholders, each with their own specific concerns and interests.
• In addition, the post holder will be expected to be pro-active and customer-orientated with excellent communication and computing skills.

Main Accountabilities:

• Providing a regular supply of myClass instances through effective management of the online lesson booking system
• Monitoring and analysing of class fill data. Controlling and adjusting the timetable for myClass by collating customer behavior reports
• Monitoring and controlling myClub attendance and communication (myClub is the social add-on feature of myClass)
• Ensuring prompt communication for submitting and marking assignments as part of myClass writing lessons
• Organising cover in cases of teacher absences. Maintaining cover log
• (Technical) Creating of timetables and teacher resource management throughout the academic year in a way that maximises efficiency. Distributing and monitoring teachers’ registers (in line with audit requirements)
• Preparing data for (and conducting) initial analysis of teacher/classroom utilisation
• Performing all necessary HR functions within the Teaching Centre for all HP teachers including processing HP teacher pay; preparing and reviewing HP teacher contracts
• Providing support in organising and administering TC events
• Carrying out any other requirements in the interest of operations, as agreed with the Teaching Centre Operations Management

Skills, experience and qualifications for the advertised vacancy:

Minimum / essential

• English at C1 level
• Fluent Ukrainian and Russian
• University degree or equivalent

Role Specific Skills

Minimum / essential

• Experience of working in a team
• Experience with administrative documentation
• Financial documentation
• Accuracy/attention to detail
• Computing skills (MS Office, Excel)
• Ability to work independently and as a team member

Desirable

• Experience of working in the English Language sector

What we offer

• official employment
• 22672 UAH Gross ( before taxation)
• 13th salary – annual bonus
• 14th salary as Terminal Gratuity
• Medical insurance fully paid for employees + coverage for family members
• 34 calendar days of annual leave
• Paid sick leave, special leave for volunteering
• Candidates wishing to apply should fill out the on-line application form in MyHR system.

The closing date for receipt of applications is 30 November 2021.

The British Council is committed to a policy of equal opportunity and welcomes applicants from all sections of the community. We work to ensure that people are not unjustifiably discriminated against on the basis of age, disability, ethnicity, gender, religion or belief, sexual orientation or any other irrelevant grounds. We guarantee an interview to disabled candidates who meet the essential criteria

The British Council believes that all children have potential and that every child matters – everywhere in the world. The British Council affirms the position that all children have the right to be protected from all forms of abuse as set out in article 19, UNCRC 1989

https://www.britishcouncil.org/organisation/transparency/policies/child-protection

Full time / Повна зайнятість British Council in Ukraine