Скоріше за все, ця вакансія закрита, бо вже зробила чиїсь понеділки щасливими.
Але не засмучуйтесь — у нас є що вам запропонувати!
Подивіться інші відкриті можливості на сайті.
Life is in full swing at Beetroot Academy! We’re looking for a Customer Support Manager. You’ll be responsible for answering clients’ requests and consulting potential students, working with clients’ databases.
Your personal qualities and goals:
You can form your schedule and balance the load according to the needs of the project
You enjoy communicating with people
You’re not afraid of talking to new people and being proactive
You can multitask and cope with large amounts of information
You’re and result-oriented
You conduct CPM accurately and systematically
Your skills:
You know how to work with CRM and supporting software
Knowledge of phone conversation etiquette, work with objections
You have experience in working with scripts, but you also don’t lose yourself in situations that are out of ordinary
You understand how to organize your day around a lot of communication with clients and routine work in CRM
You have experience in conveying job interviews
Excellent spoken Ukrainian and Russian, high level of literacy
At least Intermediate English or above
Work experience at a call-center or/and have experience in sales, consulting via phonewill be a bonus
What will you do
Answer the students’ requests and take them through the enrollment process from the initial call to an in-person meeting
Use different channels of communication: Facebook, messengers, email, calls, in-person meetings
Consult potential students regarding course programs and other details
Convey the selection of students for the course (review test results, interview the candidates to check motivation)
Form reports according to the results of the Academy’s performance
Manage a database of students
Coordinate with Students’ SuссessTeam via adding students to groups
You will get the same perks you had and save your days off. Just to remind:
Ability to work remotely
Respectable compensation on the mid-market level
Medical insurance
Monthly health and sports bonus, yearly educational bonus
If you think we are a match, send us your CV with a short Cover Letter. We will contact you if we find your experience relevant. Have any questions? Just drop us a message. We’re always up for a chat.
Beetroot Academy — це некомерційний освітній підрозділ Beetroot — шведсько-української ІТ-компанії з клієнтами у більш ніж 20 країнах світу. Beetroot вірить у практичну, своєчасну освіту. Ми хочемо виховати відповідальних особистостей, які можуть працювати як індвідуально, так і в командах.
На жаль, ця компанія ще не має повного профілю на Happy Monday
Якщо ви помітили у описі вакансії на нашому сайті дискримінаційні та інші недоречні формулювання, отримали підозрілу відповідь від роботодавця, маєте негативний досвід взаємодії з ним, сумніваєтеся в існуванні такої компанії/вакансії тощо — повідомте нам про це, заповнивши форму нижче.
Нам важливо знати, якщо якась вакансія не відповідає нашим цінностям.
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