Customer Support Specialist at Bolt

We are looking for an exceptional Customer Support Specialist to join our fast-growing Support team working across our ride hailing and food delivery businesses. The position would be based from our office in Budapest, Hungary.

Please note that this position is procured by a third party representing a local partner. Bolt Group companies are not involved the recruitment process.

• Work in a young and energetic team
• Work across our passenger transport and food delivery customers, relying on Bolt’s best practices as well as your common sense
• Work on English and Hungarian issues
• Help improve our processes and frameworks
• Interact with counterparts in other Bolt markets
• Be part of creating exceptional customer experience for our riders, drivers, couriers, and eaters
• Learn, learn, and learn 🙂
• Fluency in both Hungarian and English, written and spoken
• At least 1 year of work experience in any customer facing role
• Positive and hard working attitude
• Attention to details
• Customer obsession
• Willingness to work daytime and evening shifts
• Willingness to work (some) weekends
• University degree
• Experience in a customer support role

Full time / Повна зайнятість Bolt