Commercial Operations Assistant at The British Council in Ukraine
British Council in Ukraine
full-time
Київ
Київ
Вакансія закрита
Здається, ви трохи запізнились
Скоріше за все, ця вакансія закрита, бо вже зробила чиїсь понеділки щасливими.
Але не засмучуйтесь — у нас є що вам запропонувати!
Подивіться інші відкриті можливості на сайті.
The pupose of this role is to support the organisation and delivery of the B2B, B2G and B2I contracts, as well as to support the wider aims of British Council and its cultural relations mission.
Main opportunities/challenges for this role:
This role requires analytical thinking and good organisational skills. Attention to detail and a high level of professionalism ia also essential. In addition, the post holder will be expected to be pro-active and customer-oriented with excellent communication and computing skills.
Main Accountabilities:
Administrative support with large ELT projects: monitoring milestones and prompting teachers to submit necessary paperwork in line with project plans; collating data to contribute to project reporting criteria, etc.
Work in close cooperation with the Commercial and Business Development Manager to provide a high standard of customer service to existing B2B and B2G group and individual clients, including support in preparing commercial proposals for potential clients
Check and report on Corporate Teachers’ pay claims
Processing HR functions for HP Corporate Teachers (contract preparation and review, overview of completion of mandatory trainings, maintenance of HR files, etc.)
Assisting with timetabling teachers/trainers for the courses, keeping timetable up-to-date
Book orders / branded material orders for commercial sector courses
Other duties as agreed with line-manager
Skills, experience and qualifications for the advertised vacancy:
Minimum / essential
English at a minimum of B2 (Upper Intermediate) level
Fluent Ukrainian and Russian
University degree or equivalent
Minimum of 1-year experience working with customers via phone, email, face-to-face
Minimum of 1-year experience providing administrative support to an organisation and working with administrative documents
Desirable
Experience in working with corporate customers and/or governmental institutions
Experience working in CRM (Customer Relationship Management System)
Role Specific Skills
Accuracy and attention to detail
Effective communication and engagement with customers, students and teachers
Computer Skills (Office365 applications, including proficient use of Excel)
What we offer
official employment with fixed term contract basis
13th salary – annual bonus
14th salary as Terminal Gratuity
Medical insurance fully paid for employees + coverage for family members (upon probation period completion)
34 calendar days of annual leave
Paid sick leave, special leave for volunteering
Candidates wishing to apply should fill out the on-line application form in MyHR system.
The British Council is the UK’s international organisation for cultural relations and educational opportunities. We create friendly knowledge and understanding between the people of the UK and other countries. We do this by making a positive contribution to the UK and the countries we work with – changing lives by creating opportunities, building connections and engendering trust. We work with over 100 countries across the world in the fields of arts and culture, English language, education and civil society. Every year, we reach out to thousands of students, educators, policymakers, academics, researchers, creatives and entrepreneurs in Ukraine.
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