Скоріше за все, ця вакансія закрита, бо вже зробила чиїсь понеділки щасливими.
Але не засмучуйтесь — у нас є що вам запропонувати!
Подивіться інші відкриті можливості на сайті.
Проєкт допомоги в працевлаштуванні українцям, які постраждали внаслідок війни, що реалізується в межах Програми ООН із відновлення та розбудови миру за фінансування ЄС
Currently, we are looking for a Revenue Operations Quality Assurance Specialist(English + German), who will be responsible for reviewing Sales Agents’ work to identify strengths and areas for improvement in the communication process with Customers and assist in enhancing the provided services as well as the team’s productivity.
Team, you will work with: 7 Revenue Operations QA Specialists, 3 Data Entry Specialists, and Sales Team. You will be supported by the Head of Revenue Operations QA.
WHAT YOU WILL BE DOING:
Evaluate the quality of Sales Agents’ communication with clients and their compliance with internal guidelines and metrics
Prepare reports and provide feedback according to the results of quality checks
Continually revise and improve the effectiveness of the QA process and procedures to increase the quality of Sales Activities
Define which learning and training needs are necessary to increase the productivity of Sales Agents
Keep an eye on new sales/business trends that are worthy of being implemented to make sales workflows and results better
WHAT YOU SHOULD HAVE:
Strong Upper-intermediate level of English and German (B2-C2)
1.5+ years of experience in a Sales position in international markets
Expertise in Sales processes, their key stages, and goals
Experienceworking with key metrics and process effectiveness indicators
Advanced user of Google Sheets, Docs, Slides, Forms and CRM
Critical thinking and systematic approach to work with a focus on high-quality standards
Excellent verbal, written and interpersonal communication skills
Ability to adapt well to change and successfully set and adjust priorities as needed
High level of learning skills (working with a significant amount of information)
Detail-oriented and well-organized person, commitment to quality work processes
AS A PLUS:
Background in Quality Control in Sales, Back Office, Billing, DB Admin
WE OFFER:
Remote-first work with a flexible schedule
Budget for home office setup and coworking
Medical insurance with flexible coverage
Extra wellbeing benefits: compensation for sports, yoga, mental, and other health and wellness-related activities
The environment with hyper-growth potential and opportunities for your career development
Unlimited budget for your professional learning and development activities
Full transparency and alignment between your and company goals
Paid 20 days off per year and health-related time off
Thoughtful, qualified, diverse, and motivated team members
Strong company culture and values that are genuinely supported by the team
We are driven by the mission of creating exceptional experiences for employees and customers alike. Our unwavering values of commitment and excellence inspire us to set the bar high, achieve the most ambitious goals and push the limits further.
Our diversity and different perspectives are the foundation of our success. Our two values, collaboration, and trust ensure that everyone has access to all the information, proactively shares thoughts, and leverages the teammates’ diverse opinions, experiences, and backgrounds. Both values help us to solve the most challenging problems. Last but not least, care value drives us to create a positive work environment and make everyone feel valued. We also stand for iDealers’ physical, mental, financial, and personal well-being and encourage a healthy lifestyle and active living.
iDealers work in a remote-first model, meaning we collaborate remotely from anywhere – either at home, cafe, co-working space, or in one of our offices. And although we are located across the globe, we stay connected with the help of technology and ensure that everyone on our team feels surrounded by teammates and engaged with our common goals.
iDeals is an equal opportunity employer. iDeals is made up of people from a wide variety of backgrounds and lifestyles. We embrace diversity and invite applications from people from all walks of life. We don’t discriminate against employees or applicants based on gender identity or expression, sexual orientation, race, religion, age, national origin, citizenship.
Refer a friend and get a bonus – $750. Or send your CV and we will discuss the details.
2022-07-19T12:00:33.0002022-08-19T23:59:59.000Full time / Повна зайнятістьTELECOMMUTEUkraineiDeals
Цю вакансію розміщено в межах Work Stability for Ukrainians — проєкту допомоги в працевлаштуванні українцям, які постраждали внаслідок війни, що реалізується ГО «Професіонали майбутнього» за сприяння ПРООН у межах Програми ООН із відновлення та розбудови миру за фінансування Європейського Союзу.
Ideals is a global B2B SaaS product company recognized as the most highly rated and customer-centric in a secure business collaboration market, according to G2. With more than 1,700,000 users from 175,000 companies all over the world, we are committed to create the most robust Virtual Data Room (VDR) solution that ensures secure confidential document sharing for online due diligence.
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Нам важливо знати, якщо якась вакансія не відповідає нашим цінностям.
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