Safety Security Officer at Mercy Corps_Kyiv

About Mercy Corps

Mercy Corps is a leading global organization powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.

Program / Department Summary

Mercy Corps’ Ukraine crisis response seeks to meet the humanitarian needs of vulnerable Ukrainians and other conflict-affected people where they are: displaced inside Ukraine, refugees in Poland, Romania and Moldova, or trapped behind frontlines. We aim to reach 500,000 vulnerable people with multi-purpose cash assistance, in-kind humanitarian support, and protection services across four countries. Almost all of our impact will be delivered in partnership: with Ukrainian, Polish, Romanian and Moldovan civil society organizations through a granting program that matches humanitarian action with capacity strengthening, and with peer international NGOs through a consortium in Ukraine.  Mercy Corps is responding to the Ukraine crisis with large-scale consortium programming with a focus on Multi-Purpose Cash Assistance (MPCA). The Consortium is a partnership between four international humanitarian aid agencies to model and deliver innovative, effective cash and other humanitarian assistance programs to support people affected by the Ukraine crisis within Ukraine.

General Position Summary

The Security Officer is an important role to our risk management systems, business continuity and duty-of-care towards staff. The Security Officer in L’viv will be the first face of security management seen by incoming staff and new team members and therefore, responsible for conveying absolute clarity on expectations, rules and our risk profile with quality briefing and context updates. S/he will follow the context and interact routinely with the Crisis Analytics team to enrich the standard briefings with relevant context updates. S/he will contribute to security management planning including the drafting, implementation and feedback on SOPs which are appropriate to the context.

Essential Job Responsibilities

Duty of Care & Standards: 

• Is responsible to implement the core of the Security Management Plan and the Global Minimum Standards on Safety & Security for the L’viv office. This requires outreach and proactive engagement with incoming and existing staff.
• Support the Country Security Manager on implementing a risk assessment for L’viv and the surrounding areas and developing Standard Operating Procedures (SOPs) appropriate for risk mitigation.
• Ensure that all necessary measures are taken to provide MC employees with a safe working environment as detailed in existing guidelines, including responsibility of fire regulation procedures.
• Is responsible for staff tracking of team members during travel within and outside the city according to the SOPs. S/he will coordinate with the SFPs in other offices to ensure coordination for intercity movements & the entirety of journey management.
• Will conduct site-assessments on each premises and support all the occupants on the specific SOPs for each location. S/he will coordinate with the Operations Team on training drivers and any security / administration staff on contingency planning and safety SOPs specific to their team.
• S/he will support the Head of Office in facilitating Security Management Team (SMT) meetings and ensure relevant information is disseminated to all senior staff, as required.
• Coordinate with Operations to ensure a process of accepting of visitor and vehicles to MC premises. Receiving of mail, etc.
• Will participate in daily go / no-go decisions for movements and activities.

Training & Orientations:

• Provide a security briefing and orientation to all guest, new hires, and visitors within the first 24 hours of being onsite in L’viv.
• S/he will conduct basic trainings on Mercy Corps including the facilitation of the Security Essentials.
• S/he Will liaise with organizations (such as Mine Action or Halo Trust) on supplementary trainings appropriate for the context,

Information Management 

• Will provide regular verbal briefings in all staff meetings which are concise and include topline points relevant to the context and security management goals.
• Will disseminate security information to all staff in the Mercy Corps offices regularly (at least weekly) under the guidance of the country Security Manager and will be done within the larger country context.
• S/he will brief guards and drivers daily, on any immediate security threats and provide training/translation.
• Ensure every incident is reported and documented to standard. Maintain a filing system of incidents, the incident log, trainings, templates and other documents at standard.
• Represent Mercy Corps, as advised by supervisor, to local governments and authorities and at routine security meetings/briefings.
• In coordination with the Security Manager, will maintain the security bulletin board in the office and share information with heads of office

Representation

• Will act as Mercy Corps security focal point and represent Mercy Corps at external security meetings.
• Participate in the external working groups, cluster system and other operational coordinating bodies as needed.

Minimum Qualification & Transferable Skills

• Must have a professional and approachable demeanor.
• Must have the ability to troubleshoot bureaucratic hurdles and problem solve so as to facilitate Mercy Corps program activities throughout the country.
• Must be diplomatic and follow Mercy Corps protocols on representation and reporting.
• Fluency in Ukrainian and English is required.
• Must be able to work independently and show initiative.
• Good organizational skills are necessary
• Ability to work effectively with an ethnically diverse team in a sensitive environment.

Success Factors

The successful Security Officer will be a calm and approachable person that earns the trust of the entire team with professionalism, confidentiality and no judgement. S/he must understand programming modalities and priorities. S/he will be a team player that works closely with the Operations team and Crisis Analytics amongst other departments. She or he will be able to manage a very tight top-down go/no-go process on a daily basis and implement this without fail. While military experience is useful in some aspects, this role also values curiosity and interest in understanding the program objectives.

Diversity, Equity & Inclusion: Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives. We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Safeguarding & Ethics: Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct e-learning courses upon hire and on an annual basis.

Equal Employment Opportunity: Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.  We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

2022-11-02T17:13:54.000 2022-11-30T23:59:59.000 Full time / Повна зайнятість TELECOMMUTE Ukraine Mercy Corps