Customer Excellence Consultant at British Council Ukraine

Role Specific Knowledge, Experience and Skills

Minimum / essential

• Experience of working in a team and effective communication with others
• University degree
• English at a minimum of B1 level
• Fluent Ukrainian and Russian
• Accuracy/attention to detail
• Computing skills (MS Office, Excel)

Desirable

• Working with customers via phone, face-to-face, email
• Experience in using CRM systems
• Understanding potential markets/customers
• Customer Service Qualifications

Shortlisting will be done against required skills, experience and qualifications listed in the Role Profile.pdf. Successful candidates will be invited for an English language testing and interview.
Please refer to British Council Behaivours and BC Core skills before applying for the job.
Candidates wishing to apply should fill out the on-line application form.
The closing date for receipt of applications is 31 July 2019.

2019-11-15T17:00:36.000 2019-11-24T23:59:59.000 Full time / Повна зайнятість British Council