Recommendation Search Operations Quality Assurance - English at TikTok

Responsibilities

TikTok is the leading destination for short-form video. Our mission is to inspire creativity and bring joy.

Our Trust & Safety team’s commitment is to keep our online community safe. We have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. 

Our Search Operations team supports our efforts to address objectionable or disturbing content which could include images of violence, animal cruelty, hate speech, violent extremism, or content that exploits or endangers children. The team plays a vital role in analyzing user searches and search strategy optimization to ensure a positive and safe user experience for our community.

Job Description:

• Responsible for the double review of EC content through moderation and operation strategy.
• Find potential risks through daily work and put forward suggestions for improvement;
• Focusing on the quality and safety of the EC content, deeply understand and follow up business progress, and help product function optimization iterations.
• Working closely with the supervising departments to optimize relevant working standards of our projects 
• Has a brilliant judgement when encountered unsure cases of situation and feedback timely
• Additional compatible and related responsibilities which are not necessarily listed above 
• Willing to work with sensitive issues that include child exploitation, a variety of religious and political views, violence, adult & sexual content

Qualifications

• Bachelor’s degree or above
• Excellent language skills (English)
• Knowledge about search engines, best to be addicted to TikTok, and familiar with shopping app like Lazada or other local apps.
• An in-depth understanding of local culture and familiarity with the Internet usage habits of local users
• Strong ability to learn and understand
• Familiar with common office software, labelling experience is preferred

TikTok is committed to the wellbeing of all our employees. Our promise is to provide comprehensive and evidence-based programs, to promote and support physical and mental wellbeing throughout each employee’s journey with us. We believe that wellbeing is a relationship and that everyone has a part to play, so we work in collaboration and consultation with our employees and across our functions in order to ensure a truly person-centred, innovative and integrated approach.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We believe individuals shouldn’t be disadvantaged because of their background or identity, but instead should be considered based on their strengths and experience. We are passionate about this and hope you are too.

2022-03-18 2022-04-17T00:00:00+03:00 Full time / Повна зайнятість TELECOMMUTE Ukraine TikTok