Junior Education Specialist at SocialTech

Brighterly is the EdTech startup​​ that’s created a platform for children learning math in the U.S.. A well-coordinated, experienced team of 25+ people has a successful experience of creating an EdTech business aimed at adults. Now we are confidently taking the first steps in the children’s education niche as our product helps kids aged 4 to 10 to dive into arithmetics, algebra and geometry.

Professional tutors with personalized resources make all these activities engaging, fun and easy for students! Our goal for the coming year is to scale our business and to gain a leading position in the Ed-Tech market!

We are looking for a Junior Education Specialist to proactively arrange, manage, and supervise the teacher time and ensure flawless experience for clients and teachers alike. It is important for us that you fulfill OKRs to ensure that all our critical-for-the-business supply operations are run faultlessly. We expect you to be an energetic and attentive specialist for our supply department.

Our goal is to triple the teacher team and triple each teacher’s workload by the end of 2022! If you are ready to develop and expand your knowledge with the perspective to build and manage a teachers’ team, join us!

You may be at the forefront of developing a billion-dollar-worth company: the EdTech domain is estimated to be worth USD 7.3 billion! You may also be at the forefront of our operations: suggest ideas, participate in pivots, and impact business decisions.

Brighterly’s Education Department currently comprises 5 in-house specialists and a lot more freelance teachers. We have extensive experience in education and a closed marketplace niche and are ready to share our knowledge. If you want to supervise a lively remote team, connect teachers and students, arrange the best learning experience for kids, and have the freedom to make decisions for improving your work, you’ve found the right place!

Must-have requirements:
– English level: uppermediate+ (preferable without accent);
– Good Google Sheets skills;
– Great organizational and planning skills;
– Critical thinking;
– Multitasking ability;
– Experience with routine job;
– Good communication skills.

Would be a plus:
– Background in education / EdTech;
– Teacher position experience;
– Customer support experience / experience of working with CRM.

Your responsibilities:
– Supervising teachers team and reacting to teachers misconduct;
– Doing daily assign of demo lessons to demo teachers by considering client bookings and teachers’ availability;
– Monitoring teachers’ metrics;
– Doing daily operations with paid clients, such as assigning and rescheduling;
– Resolving issues for clients and teachers;
– Reminding clients of upcoming lessons;
– Identifying areas for optimization and improvement.

What we offer:
– A skilled and experienced team that shares knowledge and supports each other;
– Competitive salary and regular performance reviews;
– The opportunity to grow and improve your skills;
– Regular feedback about the work;
– All necessary resources for efficient work: software and tools, technologies, licenses and more;
– Freedom to make decisions for improving your work.

2022-10-04T19:11:49.000 2022-11-04T23:59:59.000 Full time / Повна зайнятість TELECOMMUTE Україна SocialTech