Recruitment Specialist (Customer support area) at WOW24-7

We are an outsourcing company specializing in providing exceptional customer support services to clients worldwide.
We are seeking a dynamic and proactive individual who thrives in a fast-paced environment. The ideal candidate should have a passion for talent acquisition, a deep understanding of the customer support industry, and the ability to contribute to our company’s growth through effective recruitment strategies.
If you are a motivated and results-driven Recruiter with a proven track record in customer support recruitment, we invite you to join our team and play a crucial role in shaping the future of our organization.

Requirements

• Proven experience as a Recruiter in the customer support or outsourcing industry
• Familiarity with mass recruitment processes and the ability to handle a high volume of open positions simultaneously
• Excellent interpersonal and communication skills, both written and verbal
• Strong organizational skills with the ability to manage multiple priorities
• Proficient in using recruitment tools, applicant tracking systems, and various sourcing techniques
• Understanding of customer support roles and the skills required for success in this field
• High level of adaptability and a proactive approach to problem-solving
• English — upper intermediate (is must)

Responsibilities

• Conducting end-to-end recruitment processes for customer support roles and other both in Ukraine and abroad
• Collaborating with hiring managers and department heads to understand staffing needs and create comprehensive recruitment strategies
• Utilizing various recruitment channels, including job boards, social media, and networking, to attract a diverse pool of candidates
• Conducting initial candidate screenings and interviews to assess qualifications, skills, and cultural fit
• Coordinating and scheduling interviews with hiring managers and participating in the interview process as needed
• Managing and updating the applicant tracking system (ATS) to ensure accurate and up-to-date candidate information
• Developing and maintaining strong relationships with candidates to enhance the overall candidate experience
• Collaborating with the HR team to ensure a seamless onboarding process for new hires

Working terms

• Team like-minded people focused on results
• Fixed-rate rate + bonuses
• Work schedule: Monday to Friday, 10.00-18.00
• Remote work
• 18 paid vacation days per year + 15 sick days

2024-11-07T12:23:01.000 2024-12-06T23:59:59.000 Full time / Повна зайнятість TELECOMMUTE Ukraine WOW24-7