Business Support Associate (Lviv, Ukraine) at World Food Programme (WFP)

Career Opportunities: Logistics Associate | SC-6 | Dnipro | One year

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🚩 Vacancy Announcement n°: 178301
📢 Job Title: Business Support Associate (SC-6)
📌Type of Contract: Service Contract
➡️ Unit / Division: Lviv / WFP Ukraine 
📍   Duty Station: Lviv, Ukraine
➡️ Duration: 12 months (renewable)
⏰ Closing date: Friday, 25th November 2022, midnight (Ukraine Time)

ABOUT WFP

The United Nations World Food Programme is the world’s largest humanitarian agency fighting hunger worldwide.  The mission of WFP is to help the world achieve Zero Hunger in our lifetimes. Every day, WFP works worldwide to ensure that no child goes to bed hungry and that the poorest and most vulnerable, particularly women and children, can access the nutritious food they need.

What will you do in this position?

Coordinate, implement and control a full range of business support services in support of the WFP office in L’viv to ensure that services are delivered efficiently and effectively.

Why work with us?

The war in Ukraine has left an estimated one in three families without enough food, rising to one in two in some areas of the East and South. More than 6 million Ukrainians have been internally displaced and more than 6 million have left the country. Many of those who remain have lost their livelihoods, especially in areas close to the front lines. Millions who fled their homes to the country’s West are preparing for long-term internal displacement. Many who have returned to liberated areas around the capital, Kyiv, are struggling to rebuild their lives, having run out of money or found their homes reduced to rubble.

WFP is quickly scaling up to support 4.7 million people per month inside Ukraine, using a flexible mix of food and cash assistance. We support people wherever they are, including in areas close to the front line.

This is an opportunity for an exciting and challenging Human Resources role in a multi-cultural, hardworking, fun and interdisciplinary HR team. In addition, we offer:

➡️ Meaningful and impactful careers: Our day-to-day work makes a difference in the lives of the people we serve

➡️ Continuous learning and training: We provide learning tools for our staff to continually develop their careers

➡️ Multicultural and stimulating work environment: We encourage gender and cultural diversity to make our teams stronger

How can you make a difference?

In this position you will have to:

1. Prepare and/or consolidate comprehensive reports, documentation, correspondence, briefing notes, etc. and conduct research in the area of work.
2. Actively seek and use feedback to improve business processes and procedures.

3. Provide dedicated executive assistant support.
4. Respond to complex business support queries in order to provide a timely and accurate resolution of enquiries for clients.
5. Oversee the maintenance of records and databases to ensure information is organised and readily available for staff and compliant with all relevant regulations and policies.
6. Prepare, revise and review correspondence and documentation, providing feedback and making amendments where appropriate, to contribute to production of these materials to time and quality standards.
7. Assist managers in planning, monitoring and reconciling budget(s) to ensure that planned financial resources are used effectively.
8. Assess and recommend improvements to procedures and practices, to contribute to the effective delivery of business support services.
9. Provide a full range of business support services to staff to contribute to the effective functioning of business operations.
10. Contribute to planning, monitoring and processing business support actions related to procurement, finance, human resources, and others, and that actions are processed in WFP corporate systems and any operational issues addressed.

11. Provide advice, support and/or training to junior support staff in the provision of business support services, in order to support their learning in providing business support as required.
12. Coordinate tasks of junior colleagues to ensure support services are delivered consistently and to the required standards as necessary.

13. Other duties as required.

To join us in saving lives, changing lives, you will need to have…

Education: Completion of secondary school education. A post-secondary certificate in the related functional area is desirable.

Experience: Six or more years of progressively responsible work experience in the relative business stream with experience in general administrative work. Specialised knowledge of the application of common business processes, practical business support methods, procedures and systems used in area of work, gained through technical training and work experience.

Language: Fluency in both oral and written communication in the English and Ukraine language.

Before you apply

Before you apply

WFP seeks candidates of the highest integrity and professionalism who share our humanitarian principles. Selection of staff is made on a competitive basis, and we are committed to promoting an inclusive work environment in which diversity is valued and where no form of discrimination is tolerated. We aim to achieve parity in our teams in Ukraine. Qualified female applicants are especially encouraged to apply. CV and cover letter must be submitted in the English language.

All employment decisions are made on the basis of organizational needs, job requirements, merit, and individual qualifications. WFP is committed to providing an inclusive work environment free of sexual exploitation and abuse, all forms of discrimination, any kind of harassment, sexual harassment, and abuse of authority. Therefore, all selected candidates will undergo rigorous reference and background checks.